Whole-Person Support for Specialty Pharmacy

Driving Adherence Through a Patient-Centered Platform

78% improved medication adherence (after 2 months) subtitle with decorative image

A Human-Led Member Experience That Wraps Care Navigation Around Medication Management

Jasper Health is an intelligent platform that works hand-in-hand with existing specialty pharmacy platforms. We provide a private label member experience for data-driven guidance and navigation around medication management and adherence. This includes a complete bolt-on member facing app and web experience that can bi-directionally share patient-reported outcomes, medication insights, SDOH factors, and psychosocial details to break through barriers to medication adherence. Members can work directly with the Jasper Care Navigator Team on shared care plans to troubleshoot side effects, mitigate waste, and ultimately improve medication adherence. 

  • Drive patient-centered, oncology care by connecting directly to members with an easy-to-use, virtual platform
  • Support value-based care models connecting to providers, health plans, and ASO employer clients
  • Enhance engagement in medication management and adherence programs

Member Pathway

Patient onboarding
Jennifer is diagnosed with cancer and is contacted by her assigned case manager while in the hospital. Jennifer is told about Jasper and how it helps to ensure continuity of care once she is discharged.
Downloads Jasper
Jennifer downloads the Jasper app, signs up, and grants permission to share her profile information with her care team. She enters her PRO information along with appointments, tasks, medications and treatments.
Care manager meetings
Jennifer meets with her care manager once every one or two weeks to discuss treatment and goals. The care manager uses the Jasper Care+ dashboard to review RPM, PRO, and medication management to determine any clinical interventions needed.
Meets with hospital case manager‌/‌patient navigator
On discharge day, the CM/PN visits Jennifer to ensure that all services have been set up to continue continuity of care and she is not at risk for readmission. The CM/PN uses the Jasper Care+ dashboard to review RPM, PRO, and medication management to determine any clinical interventions needed.
Continual monitoring
Jennifer continues to receive treatment and Jasper continues to monitor her symptoms, activity and vitals. Jasper triggers alerts to the care team as potential interventions are needed.
Remission
Jennifer is relieved to enter remission but remains anxious that the cancer will return. Jasper begins providing remission resources, quarterly one-on-one sessions to provide mental health guidance, and advice about cancer prevention.

Jasper Health improves the cancer care experience

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Mitigate unnecessary ED visits
91%
of members would consult Jasper before using the ER*
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Better medication adherence
83%
of members report increased ease of medication plan adherence*
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Improved patient satisfaction
100%
of members report satisfaction with Jasper Care Navigators*

*Jasper member survey Oct 2023; among members who receive Jasper as a covered benefit.
**https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8469093/

Helping to improve the cancer care experience

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