Cancer Care Navigation

High-touch wrap-around navigation for patients

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Behavior Change at Scale

Jasper Health Care Navigators can:

  • Augment existing navigation and care management teams
  • Deliver psychosocial support navigation
  • Train existing navigators and care management teams on psychosocial support
  • Connect the dots in a disconnected health care system and connect to health plan resources
  • Be your employee navigation service for cancer and other serious diseases

Jasper Health is a digital cancer navigation platform that improves the lives of individuals and their caregivers affected by cancer. Focusing on the patient’s strengths, interests, and natural motivation, our platform is available nationwide to support, motivate, and empower all ages and cancer diagnoses. Our sophisticated interface can communicate with patients and loved ones through chat, phone, text, email, and video calls to support individuals in the way that works for them.

Exceptional Caregivers, Next-Generation Support

The Cancer Care Navigator team at Jasper Health is composed of individuals with a variety of nationally-recognized credentials, licenses, and certifications to support patients. Jasper Navigators are specialized as holistic nutritionists, nutrition consultants, health and wellness coaches, registered nurses, patient navigators and social workers with high focus areas around oncology, psychology, palliative care and navigation, and coaching. Please note, our team does not provide advice on treatment decisions nor do we provide or supplement clinical care from a Jasper Health member’s current healthcare professional team.

As we continue to deliver a better cancer experience through a human-led, insights driven, whole-person approach, we have added the Jasper Compass platform. These provide high touch, interactive team-based support for individuals with cancer and their caregivers from diagnosis through remission, palliative care, and end-of-life care. Patients can now work directly with us on shared action plans to support psychosocial needs around mental health, sleep, nutrition, physical activity, quality of life, and financial planning.

Comprehensive, Coordinated Cancer Care

Japer Compass provides an interoperable, care coordination platform that connects patients, caregivers, and healthcare professionals and leverages exception-based care management capabilities to optimize a personalized care design for each patient. Jasper Compass also offers a feature that identifies high-risk patients and digitally enables proactive coordinated action alerts for healthcare professionals to intervene before an acute event. Studies have shown that this type of enhanced coordination of care can improve patient outcomes and lower costs.

Driving Continuous, Integrated and Supportive Care Navigation With Real Engagement

We understand that care coordination requires actual engagement. It’s not just the episodic answering of surveys or secure messages directed to a patient’s inbox, but rather meaningful empathetic interactions. The Jasper platform acts as a patient’s and caregiver’s personal planner to provide a more proactive approach to their cancer journey. We aim to help revitalize the sense of control—whether it is managing their symptoms, moods, or the myriad of tasks and to-dos that almost instantly accompany a diagnosis.

To support this goal, our data-based coaching is deeply anchored in psychosocial support, enabling us to help with planning around physical, emotional, and financial challenges that can arise during and after cancer treatment. This type of navigation is focused on patient strengths, interests, and natural motivation to provide confidence and empowerment along their cancer journey. The navigation is delivered using the Jasper Compass AI-driven Cancer Care Management Platform which uses ePRO data and biometric data to risk stratify and prioritize who needs intervention/support urgently and which patients are thriving and doing well with the self-service digital resources.

Three pages of Innovating Oncology Care: Improving Health & Reducing Costs through Digital Health Solutions booklet

Innovations in Cancer Care

Jasper Health has provided personalized cancer care guidance for nearly 15,000 members. Learn more about improving health and reducing costs through digital health.

Jasper Health improves the cancer care experience

Mitigate unnecessary ED visits
of members would consult Jasper before using the ER*
Better medication adherence
of members reportrnincreased ease of medication plan adherence*
Improved patient satisfaction
of members report satisfaction with Jasper Care Navigators*

*Jasper member survey Oct 2023; among members who receive Jasper as a covered benefit.

Helping to improve the cancer care experience

Our solutions and integrations are customizable.


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